Support

For our own products, we offer various support services to fulfill the diverse needs of our customers:

  • HRMTEC Care Packages: additional service options and expert technical support.
  • Standard Support: the basis support package with electronic hotline.
  • Silver Support: includes Standard Support plus additional benefits.
  • Hot Spares: delivering of spare parts or replacement of printers within 24h.
  • Onsite Support: our specialist solves your ribbon printing problem on the spot.

 

Support