For our own products, we offer various support services to fulfill the diverse needs of our customers:
- HRMTEC Care Packages: additional service options and expert technical support.
- Standard Support: the basis support package with electronic hotline.
- Silver Support: includes Standard Support plus additional benefits.
- Hot Spares: delivering of spare parts or replacement of printers within 24h.
- Onsite Support: our specialist solves your ribbon printing problem on the spot.