Onsite Support

For our own products, we also offer Onsite Support. Onsite support is not available as an actual support package, it is offered and delivered on request.

Onsite support is based on the effort (time and materials) and will be charged accordingly.

Customers who have a Silver Support contract and/or a Hot Spares contract, get a discount on our hourly rate.

Onsite Support also depends on the availability of our specialists, and the on-site visit is coordinated with you.

Onsite Support Features:

  • Onsite support is based on the effort (time and materials) and will be charged accordingly.
  • Customers who have a Silver Support contract and / or a Hot Spares contract, get a discount on our hourly rate.
  • Onsite Support also depends on the availability of our specialists, and the on-site visit is coordinated with you.

For further information, please contact us.


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Onsite Support